Every company is becoming like Amazon | Think – KERA Think

Every company is becoming like Amazon | Think – KERA Think

Think
One-click buying has expanded from an impulse moment on a website to a national culture of gratification on demand. Samantha Oltman of Vox joins host Krys Boyd to discuss Amazon and its influence over American culture and work life, and what happens when customer satisfaction is the primary concern, no matter the costs. She’s the editor of the Vox article “The Amazonification of the American workforce.”

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